Convergy’s Telecommunications

Client: Convergy’s Telecommunications
Solution: LED Lighting
Value: £33 thousand
Duration: 1 week
Completion: September 2014

Blackbourne were appointed to design, specify, supply and install energy efficient lighting throughout the Convergys Contact Centre in Middletown, Manchester as part of their lighting retrofit. Our site survey identified that the existing lighting levels in the corridors were significantly over-lit and training rooms were producing an excessive amount of glare with lux levels over 800. We also identified that work areas were densely populated with DSE (Display Screen Equipment). This information provided us with general guidelines for the installation.


  • 60% saving on energy consumption
  • 24 tonne reduction in CO2 emissions
  • Payback period 4 years